Privacy Policy
Effective Date: October 27, 2026
Hill Country Endocrinology PLLC d/b/a Hill Country Endocrinology & Primary Care
Hill Country Endocrinology & Primary Care (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through our website and communications.
Website: https://www.hillcountryendocrinology.com/
Phone: 512-522-3009 / 512-866-3001
Email: info@hcendo.com
Address: 13625 Ronald Reagan Blvd, Building 4, Suite 300, Cedar Park, TX 78613
Information We Collect
We may collect information you voluntarily provide, including your name, email address, phone number, appointment requests, and information submitted through contact or inquiry forms. We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and website usage data.
Please do not submit sensitive medical information through a general website contact form unless specifically instructed to do so through a secure communication method.
How We Use Your Information
We may use information to:
- Respond to questions and requests.
- Schedule and manage appointments.
- Provide information about our healthcare services.
- Communicate with patients and prospective patients.
- Improve our website and services.
- Maintain website security.
- Comply with applicable legal and regulatory requirements.
If information constitutes protected health information (PHI) under HIPAA, we handle it according to applicable HIPAA requirements and our Notice of Privacy Practices.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand website traffic, monitor performance, and maintain security. You can manage or disable cookies through your browser settings, although some website features may be affected.
We may use third-party services for website hosting, security, analytics, appointment scheduling, communications, payment processing, or other business functions. These providers may process information on our behalf as permitted by applicable law.
Information Sharing
We may share information when necessary to provide requested services, operate our business, work with service providers, comply with legal obligations, protect our rights and safety, or prevent fraud and unauthorized activity.
We do not sell your personal information. Protected health information will be used and disclosed according to applicable HIPAA requirements.
Text Messaging (SMS)
If you opt in to receive text messages from Hill Country Endocrinology & Primary Care, we collect your mobile phone number and a record of your consent. We use this information only to send the messages described in our Terms & Conditions, such as appointment reminders and confirmations, care follow-ups, and billing or membership notices.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our messages.
You may opt out of text messages at any time by replying STOP. Reply HELP for help, or contact us at 512-522-3009 or care@hcendo.com.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information and protected health information, including requesting access, corrections, restrictions, or confidential communications. Please contact our office for assistance.
Children’s Privacy
Because we provide family medicine, information about minors may be collected when provided by a parent, guardian, or authorized individual for healthcare purposes. We handle such information according to applicable laws.
Privacy Complaints
If you have questions or concerns about our privacy practices, please contact:
Hill Country Endocrinology & Primary Care
13625 Ronald Reagan Blvd, Building 4, Suite 300
Cedar Park, TX 78613
Phone: 512-522-3009
Email: info@hcendo.com
You may also have the right to file a privacy complaint with the U.S. Department of Health and Human Services Office for Civil Rights when applicable.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
This Privacy Policy is general website privacy information and does not replace our formal HIPAA Notice of Privacy Practices.
